Below is a list of the most frequently asked questions about our services. We hope they will be helpful.

Is a long-term contract required for service?

Absolutely not. While a long-term contract is possible when requested by the client, our services are primarily provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.

I am not elderly but do need a care provider. Am I eligible?

Absolutely, we offer compassionate care providers to assist individuals recovering from illness or surgery, ensuring they receive the support and assistance they need during their recovery process.

I own a café that's in need of thorough cleaning. Do you cater to commercial properties?

Our comprehensive cleaning solutions are tailored to meet the unique needs of businesses, ensuring that your establishment remains clean, hygienic, and inviting for your customers.

Do you offer house gift voucher for cleaning or care-giving?

We offer complimentary hours of cleaning or care-giving as part of our house gift voucher program. It's our way of providing a thoughtful and practical gift that brings joy and relief to your loved ones.

What towns do you service?

At the moment, we primarily service towns in Texas. However, we're excited to announce that we'll soon be extending our services to new areas. Stay tuned for updates as we expand to serve even more communities!

What should I expect on my first appointment?

We will arrive at your home equipped with all the cleaning supplies and equipment needed to thoroughly clean your home. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster.

Do I need to do anything before you arrive?

Our team can handle light furniture removal, so you don't need to worry about any major tasks beforehand. While it's not required, having you present during our visit ensures clear communication and allows us to tailor our services to your preferences.

Will I have the same cleaning person each visit?

We strive to provide consistency in our services, but the availability of our cleaning personnel may vary depending on your scheduled appointment time. However, if you have a preference for a specific employee, we'll do our best to accommodate your request and ensure they're available for your visits whenever possible.

Do I need to be home the day of cleaning?

Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior services from us.

Can I skip or reschedule an appointment?

If you anticipate needing to change an appointment time, ideally, we would like a minimum of 72 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it all together.

How will you enter my home on my scheduled days of cleaning?

We leave this up to you, whatever you feel most comfortable with. 1. You may give us a key. 2. You can leave a key under a door mat the day of cleaning. 3. You can give us the code to the garage. 4. You can leave the door unlocked the day of cleaning.